Dear Patients:

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety. Our office will re-open on Monday, May 11th, 2020.

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Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

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Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.

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You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

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• Anyone entering our office will be required to wear a mask and/or a face covering for your protection and the staffs’ safety as well.

• No visitors will be allowed unless they are essential for patient support or are a parent of a minor. They must also have their temperature taken and a completed questionnaire done as well. During the appointment you will be asked to wait in the car, if possible.

• Our office will communicate with you beforehand, when confirming your appointment, to ask some screening questions. You’ll be asked those same questions again when you arrive to your appointment.

• When you arrive at the office, you will call to let us know you are here and will wait in your car. An office staff member will come out to your car to take your temperature and complete the screening questionnaire. We ask that you wait in your car until an office staff member calls you to let you know you may enter the office.

• We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.

• You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.

• Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.

• We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.

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We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at

904-246-7554.

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Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

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Sincerely,

Drs. Roy F. and Tracey B. David, D.M.D., PA and staff